Customer Care

Everything you need to shop with confidence.

  • Size Guide
    Body measurements in inches for our ready-to-wear. All pieces are photographed on a model wearing size S.
  • Ring Size Guide
    Find your perfect fit by measuring a ring you already own.
  • Jewelry Care
    How to care for your sterling silver and gold vermeil pieces.
  • Frequently Asked Questions
    Answers about sizing, orders and our policies.
  • Shipping & Returns
    Free standard shipping on U.S. orders over $150. Returns accepted within 14 days of delivery.
  • Contact Us
    Write to info@valvi.us and our team replies within 24 to 48 business hours.